AI-Native Client Delivery for GRC Firms

Run Every GRC Engagement From Discovery Through Invoice.

theCaseWork™ connects the client agreement, delivery plan, evidence, remediation work, time, billing, while Casey, your AI-Assistant, enables your team create, manage, analyze, and produce the work.

One system for the entire engagement lifecycle.

Most GRC firms manage client work across documents, spreadsheets, project tools, time trackers, and accounting platforms.

theCaseWork™ replaces that fragmented process with one connected operating structure:

Discovery → SOW → Deliverables → Milestones → Evidence → Remediation → Time → Invoice → Insights

Every task and hour remains connected to the client commitment that created it.

Meet Casey.

The AI assistant that turns client intent into executable work.

Add a discovery meeting transcript, client notes, or engagement requirements.

Within five minutes, Casey can create:

  • A draft Statement of Work

  • A structured client case

  • Defined deliverables

  • Milestones and tasks

  • Evidence requests

  • Remediation activities

  • Owners and timelines

Generic AI summarizes the conversation. Casey turns it into governed, trackable, and billable work.

Engagement Management

Create Structure before delivery begins.

Build every engagement around clearly defined client commitments.

Use theCaseWork™ to manage:

  • Agreements and Statements of Work

  • Deliverables and scope boundaries

  • Milestones and acceptance criteria

  • Tasks, owners, and deadlines

  • Evidence requests

  • Remediation plans

  • Notes, documents, and expenses

This gives sales, delivery, operations, and finance one shared view of the engagement.

Scope and Delivery Control

See when the work begins to drift.

theCaseWork™ connects every task to the milestone, deliverable, and agreement it supports.

When new work appears outside that structure, the platform can surface it as a scope risk.

Monitor:

  • Added client requests

  • Unplanned tasks

  • Repeated revisions

  • Stalled evidence

  • Missed dependencies

  • Overloaded team members

  • Delayed milestones

The goal is not to stop good client service. It is to stop unpaid client service from becoming invisible.

Time and Profitability

Understand what every engagement is consuming.

Track time directly against tasks, milestones and deliverables.

Track time directly against tasks, milestones, and deliverables.

  • Estimated versus actual effort

  • Time leakage

  • Engagement revenue

  • Delivery cost

  • Margin risk

  • Team utilization

  • Case-level profitability

  • Firm-wide operational health

Leaders can identify where time and margin are being lost while there is still time to intervene.

Invoicing

Turn completed work into revenue.

Generate invoices from the work already completed inside the platform.

Connect invoices to:

  • Milestones

  • Deliverables

  • Tasks

  • Time entries

  • Expenses

  • Approved scope changes

This creates a clearer path from client commitment to completed work and billing.

Insights

Move from reporting to action.

theCaseWork™ provides both case-specific and firm-wide insights.

Use Casey to ask questions such as:

  • Which engagements have the most time leakage?

  • Where is evidence collection stalled?

  • Which milestones are creating bottlenecks?

  • Which cases are at risk of missing margin targets?

  • What should the team do next?

Casey can analyze the data, recommend a plan, and carry out approved actions inside the platform.

Integrations and Adoptions

Start with active work. Expand from there.

Begin with a small number of current engagements rather than migrating the entire firm at once.

Use templates, imports, and guided onboarding to structure work quickly and reduce disruption.

Suggested supporting features:

  • CSV import

  • Engagement templates

  • Role-based permissions

  • Case templates

  • Document storage

  • Notifications

  • Audit history

See what a connected GRC engagement looks like.

Watch Casey turn a discovery transcript into a draft SOW and structured case, then manage the work through delivery, billing, and profitability.