Resources for Running Better GRC Client Delivery
Learn where client delivery breaks and how to fix it.
Practical case studies, operating frameworks, guides, and conversations about scope, execution, time leakage, billing, and profitability.
Featured Article
How GRC Firms Lose Margin Between the SOW and the Invoice
See where GRC firms lose margin between the SOW and the invoice, from unclear scope and stalled evidence to remediation delays, time leakage, and disconnected billing. This article breaks down the Execution Chain and shows how a more structured operating model can keep client work visible, accountable, and profitable.
Newsletter
Work The Case
Real engagement failures, broken down honestly.
Each issue examines where client delivery broke, why the failure stayed hidden, what it cost, and how the engagement should have been structured.
When Scope Creep Steels All Your Revenue
The Case That Looked 60% Done
The Expert Report That Outgrew Its Estimate
The CaseWith No Milestones
Frameworks
Frameworks For Running Client Work More Effectively
Podcast
Bryce and Rhonda Work the Case is a podcast for consulting firms, agencies, and professional service leaders who want to eliminate execution chaos and protect profit.
In professional services, every client engagement is a case. A case begins with an agreement, moves through milestones and tasks, and ends with an outcome or deliverable. But most firms never manage their engagements as structured cases.
Hosted by Bryce Holloway and Rhonda Lea, each episode breaks down real-world case studies of consulting projects, client work, scope creep, and execution failures. We examine what was promised, what actually happened, where delivery broke down, and how the engagement could have been structured differently.
If you lead a consulting firm, agency, or professional services team, Bryce and Rhonda Work the Case will help you improve execution, protect margin, and run more profitable client engagements.
